People Skills via Messaging

Share

“I think you should work on your people skills.”

Have you ever had a moment when you sent out a message, either via text or email or voice mail, that though filled with the truth of what you want to say, hits the receiver all wrong? I have. Yesterday I sent a text to a client voicing my concerns about their lack of timely response to information about scheduling a job. I even put a smiley face at the end of the text!

However, as can happen with messages sent quickly and without a lot of thought, this one did not settle well with the client. In truth, I was annoyed at this client’s slow response to emails and texts about scheduling. It was a hang over from my previous job with this client; it took quite a lot of effort to communicate and finally settle on a time and method to do a photo shoot. So when this client called again and displayed a lot of the same kind of communication regarding a new job, my heart hardened immediately. But, I went through the motions of working out a plan to do another shoot.

In retrospect (unfortunately our most frequent teacher), I see how my text hit him wrong. The words were all correct, and there was the smiley face, but my feelings for this client apparently came through and touched a nerve.

The photo of this moon kind of demonstrates the stealth nature of the beast of communicating with text/email/voice messaging. This moon was just a sliver in the sky until it lined up with the ridge of the mountain behind my house.

When I downloaded the files to the computer, I could see the entire orb and all the detail of the hidden orb and even managed to capture an artifact. (Artifact: refer to a range of undesirable changes to a digital image caused by the sensor, optics, and internal image processing algorithms of the camera.)

I was surprised at the captured image. Just like I was surprised by the response to my text by the client.

 My only response to his remark possible: “Maybe you are right.” 

This missive is once again about words, albeit the ones shot from a phone or computer, and how important it is to watch what our communications truly relay. Our feelings do not always have to be expressed, especially right when we are feeling them. That is what draft folders are for–to let those messages simmer until time has passed and you can read them for all the hidden orbs floating around them.

 

This entry was posted in Uncategorized.